Ponzi Posted February 18, 2023 Posted February 18, 2023 Flo says you cancel at any time. But they also say it's an annual subscription. Has anyone cancelled a Flo account and do they really stop billing?
MPhillips Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 4:45 PM, Ponzi said: Flo says you cancel at any time. But they also say it's an annual subscription. Has anyone cancelled a Flo account and do they really stop billing? Expand Years ago it seemed I couldn't get out, asked to update my CC info. I purposely didn't. It cancelled... .
jammen Posted February 18, 2023 Posted February 18, 2023 May not be too late to join the class action: https://www.classaction.org/media/hill-v-flosports-inc.pdf 1
LJB Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 4:55 PM, MPhillips said: Years ago it seemed I couldn't get out, asked to update my CC info. I purposely didn't. It cancelled... Expand i have never understood anyone who complains that they can not cancel a subscription... 5 minutes and you can have a brand new card... you can cancel everything in one fell swoop... seems so easy...
MPhillips Posted February 18, 2023 Posted February 18, 2023 The hardest questions can have the simplest answers. .
MPhillips Posted February 18, 2023 Posted February 18, 2023 Speaking of FLO... Ohio State / Cornell at 1pm. GO BUCKS! .
Ponzi Posted February 18, 2023 Author Posted February 18, 2023 On 2/18/2023 at 5:11 PM, jammen said: May not be too late to join the class action: https://www.classaction.org/media/hill-v-flosports-inc.pdf Expand Interesting. But the good thing about (most) class actions is you don't have to join. You are in unless you opt out.
ionel Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 5:24 PM, MPhillips said: Speaking of FLO... bye-bye BUCKS! Expand ftfy ... at least thought that's what you meant 1 1 .
Mike Parrish Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 5:21 PM, LJB said: i have never understood anyone who complains that they can not cancel a subscription... 5 minutes and you can have a brand new card... you can cancel everything in one fell swoop... seems so easy... Expand Any business that isn't a scam should process customer cancellations without drama. I don't want to reenter new credit card information for every site I use. 3
LJB Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 7:07 PM, Mike Parrish said: Any business that isn't a scam should process customer cancellations without drama. I don't want to reenter new credit card information for every site I use. Expand i won't argue what woulda/coulda/shoulda be done... but... i just won't whine when i can get it done with little to no drama all by my lonesome...
bnwtwg Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 7:13 PM, LJB said: i won't argue what woulda/coulda/shoulda be done... but... i just won't whine when i can get it done with little to no drama all by my lonesome... Expand That’s not really how business operations works in the legal or customer experiences realms though. I’m going to get a bit personal when I say that I get your tough guy schtick and applaud the consistency no matter how many ellipses must be sacrificed, but maybe just once don’t mash the send button before thinking “does this help our niche sport’s bigger picture?” 1 i am an idiot on the internet
Plasmodium Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 4:45 PM, Ponzi said: Flo says you cancel at any time. But they also say it's an annual subscription. Has anyone cancelled a Flo account and do they really stop billing? Expand I cancelled just B4 my subscription ended and they were ethical.
ionel Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 4:45 PM, Ponzi said: Flo says you cancel at any time. But they also say it's an annual subscription. Has anyone cancelled a Flo account and do they really stop billing? Expand you don't cancel Flo ... they cancel you you can't unsubscribe ... they unstream .
Caveira Posted February 18, 2023 Posted February 18, 2023 (edited) On 2/18/2023 at 5:21 PM, LJB said: i have never understood anyone who complains that they can not cancel a subscription... 5 minutes and you can have a brand new card... you can cancel everything in one fell swoop... seems so easy... Expand Can this impact your credit score? Also may have to deal with multiple subscriptions if the card is re-used. Huge pain in the arse. Edited February 18, 2023 by Caveira
LJB Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 8:18 PM, bnwtwg said: That’s not really how business operations works in the legal or customer experiences realms though. I’m going to get a bit personal when I say that I get your tough guy schtick and applaud the consistency no matter how many ellipses must be sacrificed, but maybe just once don’t mash the send button before thinking “does this help our niche sport’s bigger picture?” Expand I will never fully understand why personal accountability, no whining, and figuring things out for yourself bothers most people so much… that’s a lie… I know exactly why…
MPhillips Posted February 18, 2023 Posted February 18, 2023 On 2/18/2023 at 9:22 PM, LJB said: I know exactly why… Expand Folks don't get the nuance... .
flyingcement Posted February 19, 2023 Posted February 19, 2023 I cancelled it. I'll let you know how it goes haha
bnwtwg Posted February 19, 2023 Posted February 19, 2023 On 2/18/2023 at 9:22 PM, LJB said: I will never fully understand why personal accountability, no whining, and figuring things out for yourself bothers most people so much… that’s a lie… I know exactly why… Expand Why should someone cancel a credit card in order to cancel a subscription? How is that personal accountability? 1 i am an idiot on the internet
BerniePragle Posted February 19, 2023 Posted February 19, 2023 On 2/19/2023 at 2:12 AM, bnwtwg said: Why should someone cancel a credit card in order to cancel a subscription? How is that personal accountability? Expand And, how is it easier? I try to not expose myself to identity theft as much as possible by paying cash in person, etc. I also probably buy less online than most. Even with that I bet there's a dozen companies I'd have to change my CC info with. I know because my wife and I moved and I had to update our address on more places than I thought. But... "To each his own" said the old lady as she kissed the cow. 1
GreatWhiteNorth Posted February 19, 2023 Posted February 19, 2023 The last time I cancelled Flo there was a conflict about when exactly the 'end date' of the subscription was. It was less than a 48-hour swing, but it made the difference. The first customer service rep I emailed with, was dismissive and unhelpful (which was over the weekend.) The second (on Monday) was quite helpful and cleared everything up quickly and easily. My advice is to work with the varsity customer service team at Flo during the regular work week and avoid the JV. As much as I bash Flo here, that 2nd customer service person was really good. No complaints at all. 1
Formally140 Posted February 19, 2023 Posted February 19, 2023 On 2/18/2023 at 7:07 PM, Mike Parrish said: Any business that isn't a scam should process customer cancellations without drama. I don't want to reenter new credit card information for every site I use. Expand Flos demographic is is the Dads that’ll pay for every pair of custom socks and Rudis shoes for little Johnny before age 12. That’s why they don’t care about things like Track running right. Because why should they care if a local tournament runs too long or doesn’t populate the consolation bracket. It’s not like those kids will be wrestling in Who’s #1. So who cares about growing the sport. They only make money off the niche demographic that usually opposes measures to grow the sport. So why would they care about transparency
DocBB Posted February 19, 2023 Posted February 19, 2023 (edited) Back in the day it was near impossible, but I think a lot of that had to do with the shady founder and the company's aggressive attitude under him and he has since left. But I always try to use a debit card just in case. Then when they try to recharge an empty card...jokes on you Flo! I actually got like a year of free Flo this way because I technically never cancelled and they kept trying to charge an empty card. Karma! Edited February 19, 2023 by DocBB
boconnell Posted February 19, 2023 Posted February 19, 2023 On 2/18/2023 at 5:21 PM, LJB said: i have never understood anyone who complains that they can not cancel a subscription... 5 minutes and you can have a brand new card... you can cancel everything in one fell swoop... seems so easy... Expand It also seems you just answered the original question.
LJB Posted February 19, 2023 Posted February 19, 2023 On 2/19/2023 at 2:12 AM, bnwtwg said: Why should someone cancel a credit card in order to cancel a subscription? How is that personal accountability? Expand how is personal accountability and no whining a "tough guy schtick"? i don't understand how you think... you clearly don't understand how i think... i'm totally ok with all of that...
Luke Fugazzotto Northwestern Lehigh, Pennsylvania Class of 2026 Committed to George Mason Projected Weight: 184
Brendan Sholders Westfield, Virginia Class of 2025 Committed to Franklin & Marshall Projected Weight: 133
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